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1.
Excellence in government : total quality management in the 1990s / by David K. Carr, Ian D. Littman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Arlington, Va. : Coopers & Lybrand, �1990
Availability: Items available for loan: UCC Main Library (1)Call number: JF1525.T67C23.

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2.
The dynamics of bureaucracy : a study of interpersonal relations in two Government agencies / Peter M. Blau. by
Edition: Revised [Second] edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago : University of Chicago Press, [1963, �1955]
Availability: Items available for loan: UCC Main Library (1)Call number: JF1351.B61.

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3.
Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners / Jody Zall Kusek, Ray C. Rist. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washington, DC : World Bank, �2004
Online resources:
Availability: Items available for loan: UCC Main Library (1)Call number: JF1525.P67W89.

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4.
Stochastic processes : an introduction / Peter W. Jones, Peter Smith. by Series: Texts in statistical science
Edition: Third edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Boca Raton, FL : CRC Press, Taylor & Francis Group, [2018]Copyright date: �2018
Online resources:
Availability: Items available for loan: UCC Main Library (1)Call number: QA274.

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