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1.
Excellence in government : total quality management in the 1990s / by David K. Carr, Ian D. Littman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Arlington, Va. : Coopers & Lybrand, �1990
Availability: Items available for loan: UCC Main Library (1)Call number: JF1525.T67C23.

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2.
Process theory : the principles of operations management / Matthias Holweg, Jane Davies, Arnoud de Meyer, Benn Lawson, Roger W. Schmenner. by
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Oxford : Oxford University Press, 2018
Online resources:
Availability: Items available for loan: UCC Main Library (1)Call number: TS155.

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