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	1.	Research methods in public administration and nonprofit management : quantitative and qualitative approaches / David E. McNabb. by McNabb, David E Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Armonk, N.Y. : M.E. Sharpe, Inc., 2008 Online resources: Table of contents Table of contents Availability: Items available for loan: UCC Main Library (3)Call number: JF1338.A2M23, ... Place hold Save to lists Add to cart (remove)
	2.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Series: McGraw-Hill/Irwin series operations and decision sciences Edition: 7th ed., international ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, �2011 Availability: Items available for loan: UCC Main Library (1)Call number: HD9980.5.F58. Place hold Save to lists Add to cart (remove)

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